Terms and Condition

Terms and Conditions

Welcome to www.gaongharstore.com. These Terms and Conditions govern your use of our website and your purchases from us. By accessing or using the Website, you agree to be bound by these Terms. Please read them carefully before placing any orders.

1. Eligibility

To use this Website, you must be at least 18 years old or have the involvement of a parent or guardian. You agree to provide accurate, complete, and current information when placing an order.

2. Our Products

We specialize in authentic, handmade food items rooted in Bihar’s tradition—primarily pickles, Thekua, and other native delicacies. As these are perishable and made in small batches:

  • Product availability may vary

  • Packaging may differ slightly due to seasonal and handmade nature

  • Product descriptions and prices can be updated anytime without prior notice

3. Order Acceptance & Payments

When you place an order:

  • You will receive an email/SMS confirming receipt of your order

  • This does not guarantee acceptance—we may cancel orders due to unavailability, payment failure, or verification issues

We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) where applicable. All payments are processed securely through trusted payment gateways.

4. Shipping and Delivery

We ship across India via reputed courier services. Estimated delivery times:

  • 4 to 7 working days depending on location

  • Rural or remote areas may take longer

While we ensure timely dispatch, we are not liable for courier delays, weather disruptions, strikes, or any force religious events.

5. No Medical Claims

Our food products are homemade and preservative-free. While made with hygienic practices, they are not intended to diagnose, treat, or cure any medical condition. Always store them as instructed and consume before the expiry date.

6. Intellectual Property

All content on the Website—including logos, images, recipes, product descriptions, packaging designs, and brand name Gaon Ghar—are owned by us and protected under Indian intellectual property laws. Any unauthorized use or reproduction is strictly prohibited.

7. User Conduct

You agree not to:

  • Use the site for fraudulent or illegal purposes

  • Attempt to interfere with our website’s functioning

  • Copy, modify, or distribute any content without permission

8. Limitation of Liability

To the maximum extent permitted by Indian law, we shall not be held liable for:

  • Any indirect or consequential damages

  • Allergic reactions or spoilage due to improper storage

  • Customer errors (e.g., wrong address or contact information)

9. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Bihar, India.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to check periodically for updates.